Warranty / Guarantee Service
1. Service Tenet
Quality first and customer satisfaction
2. Quality Policy
Quality first and customer satisfaction
3. Warranty / Guarantee Promises
3.1. It is ensured that all parts are consistent with related national standards.
3.2. It is ensured that all parts are new and in good working condition.
3.3. It is ensured that the products meet client requirements in normal use and regular maintenance.
3.4. It is ensured that products are within quality guarantee period, including “three guarantees” (for repair, replacement or compensation of faulty products)
4、 After-sales Promises
Hangzhou Boiler General Equipment Co., Ltd. has set up a complete technical and after-sales service system, and boasts an experienced, professional and disciplined technology team, in order to provide effective and timely services. Our company's service tenet is "bearing in mind the client's needs, and solving the client's problems". Our concrete measures for "24hr service", "advance service" and "full service". Our service scope is not limited to the above mentioned--what the clients needs is what our company is trying to solve.